Amazing, delightful, inspiring are just some of the words that spring to mind when thinking of any of our communications with you! You have 'managed' our anxieties, fears, worries well and have been exemplary. I worked in financial services a long time ago with the Halifax, Abbey National and Barclays as a customer service advisor, mortgage advisor and financial advisor before jumping ship and going into nursing, but never have I been impressed as much as I have now, with Chattertons - J Vydelingum